Frequently Asked Questions

Can I drink the tap water?
Do I need any injections etc?
Do I need a Visa?
Is camping permitted?
Are there any Nudist/Naturist beaches?
What consumer rights do I have?
What measures should I take to protect my skin against the sun?
Are there Internet Cafés?
Will my mobile phone work?
How much do drinks/food/excursions cost, how much money do I need?
Are there ATM cash machines?
What clothes should I bring?
Do I need any adapters for electronic equipment?
Do I need travel Insurance?

Can I drink the tap water?
The water from the tap is generally de-salinated sea water and has a very high mineral content and strange taste.
Locals drink bottled water and we recommend that you do the same.
Bottled water is available from all supermarkets and is usually more economical to buy in 5 litre bottles.

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Do I need any injections etc?
The short answer is No, however it is always a good idea to make sure that the usual vaccinations are up-to-date (the ones that you get during childhood - polio, tetanus etc.). If you are coming from an area that is suffering an outbreak such as Yellow fever, you will need to be inoculated.

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Do I need a Visa?
This will depend on your country.
No Visa is required (for Tourists) for visits of up to 90 days if you are a citizen of The European Union, Norway, Iceland, Australia, New Zealand, Canada, Switzerland or the United States as well as several other countries.
If you are unsure, you should check with your Spanish Consulate/Embassy.
Your passport needs to be valid for a minimum of 3 months (and 6 months for certain countries).

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Is camping permitted?
Camping is permitted at several Public Campsites (with only the most basic of facilities), however a permit must be sought from the Cabildo de Gran Canaria - Tel: (+34) 928 21 92 29 at least one week in advance.
All of the Public Campsites are in the mountainous interior of the Island.
Link to a list of Campsites

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Are there any Nudist/Naturist beaches?
There are some 30 nudist beaches on Gran Canaria, with the most famous being around the Sand Dunes in Maspalomas. Naturism is not acceptable everywhere though, as a general rule it is best to cover up inside the main resort areas. Several Hotels offer designated Naturist areas and there is even a dedicated Naturist Complex called Magnolias Natura.

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What consumer rights do I have?
One important thing to remember is that shops do not have to exchange goods unless they are faulty and even then, they do not need to reimburse you with cash (a Credit Note will probably be offered). All Businesses need to have a complaint's book on their premises and many situations can be resolved by asking for the "Libro de Reclamaciones".
More information can be found here: European Consumer Rights in Spain

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What measures should I take to protect my skin against the sun?
Always wear sunscreen (with a high factor) and do not sunbathe at midday (especially in Summer). If you are going to be walking about, then a hat is a good idea.
Remember that Gran Canaria is less than 200km from the Sahara desert!

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Are there Internet Cafés?
There are plenty of Internet Cafés (Ciber or Cibercafe) in all of the resorts.

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Will my mobile phone work?
There are 3 networks available: Vodafone, Movistar and Amena.
You should check with your provider before leaving home to make sure that international roaming is activated for your account.
If you have a pre-pay account, you should top-up before you leave home.

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How much do drinks/food/excursions cost, how much money do I need?
Expect to pay normal European prices for most things. Restaurants are generally a little cheaper than the UK. Alcohol and Tobacco are a lot cheaper from supermarkets.

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Are there ATM cash machines?
There are plenty of ATM machines in the resorts. You should check with your Bank beforehand to see if you can use it abroad.
Credit Cards are accepted in most places - but there are always exceptions so make sure that you always have some cash! When paying with a Credit Card, make sure that you have your passport with you as many businesses will ask, especially supermarkets.

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What clothes should I bring?
Bring shorts, t-shirts etc. as well as some decent evening clothes and shoes (for going out).
A light Jacket or Jersey may come in useful for chillier evenings. If you are coming in winter or plan to visit the mountainous interior, a Fleece might be handy.

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Do I need any adapters for electronic equipment?
Sockets are generally of the European 2 pin type (although some older apartments may have a slightly different type of socket). The Electricity supply is 220 volts/50hz, so if you are coming from the UK/Ireland you will just need an adapter (which are available cheaply from some tourist Supermarkets or Hardware shops). If you are coming from the US/Canada then you will need a transformer.

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Do I need travel Insurance?
Yes.

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